Terms and Conditions


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Here at Jaeger Retail Ltd, we use cookies to keep track of what’s in your shopping bag and to remember you when you visit us again. Ultimately, this makes it easier and faster for you to use our website. Unless you have adjusted your browser setting to refuse cookies, our system will automatically issue cookies when you use our website. Please note that cookies do not harm your computer.


This website is owned and operated by Jaeger Retail Ltd ("Jaeger Retail Ltd", "we" or "us").

Our office is:

Global House,
5 Castle Street,
United Kingdom,

Our registered number is 10689343 and Vat number is 269 165 276.

Access to and use of the website

You are provided access to this website in accordance with our T&Cs. There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website. If you choose to access this website from outside the United Kingdom, you are responsible for compliance with local laws where applicable. We reserve the right at any time to: modify or withdraw this website (or any part thereof) without notice to you and we shall not be liable to you for any such modification or withdrawal; and/or change these terms & conditions from time to time and your continued use of this website (or any part thereof) following such change will be deemed to be your acceptance of such change.

By placing orders through our website, you warrant that: you are legally capable of entering into binding contracts; the personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. Customers cannot use jacques-vert.co.uk for any of the following purposes:

  • Making, transmitting or storing electronic copies of materials on the site
  • Gaining unauthorised access
  • Breaching any laws
  • Disseminating any abusive, harmful or objectionable material
Descriptions of products and availability

The advertising of Jacques Vert under Jaeger Retail Ltd branded products and goods on this website is an "invitation to treat" and a contract between us and you will only be created in accordance with the terms as described in placing an order and acceptance of that order.

All prices displayed are inclusive of UK VAT but exclusive of delivery charges. For goods delivered outside of the UK any duties or tax are the responsibility of the recipient, and are not included in the prices displayed on the website.

Our website contains a large number of products and it is always possible that some of the products listed may be incorrectly priced. We will verify prices in any order placed in an email sent to you. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee the colour shown will accurately reflect the colour of the product on delivery. All products are subject to availability. We will inform you as soon as reasonably possible if any products you have ordered are not available.

Placing an order

When placing an order you are requested to read and agree to these terms and conditions. Any orders placed by you must be placed in accordance with these terms and conditions. If you are unsure about any of the content of our terms and conditions please contact Customer Services before you place an order.

We reserve the right to decline any as a result of the product ordered being unavailable from stock or our inability to obtain authorisation for your payment.


The products ordered by you remain at our risk until they are delivered to you. Unless our premium delivery service is requested, we will endeavour to deliver no later than 30 days after the date of the contract. Usually products delivered using the standard delivery option are received by our customers within 3-5 working days.

Returning Items

You have up to 30 days to return purchased items to us. All goods must meet the return conditions of being unworn, unused and in original condition, as well as in their original packaging. In the interest of hygiene, pierced earrings cannot be returned or exchanged.


You are entitled to cancel your order within 14 working days, starting on the day after goods have been received. If goods from the same order are received at different times, the cancellation period will run from the day after delivery of the last item. You will receive a refund of the purchase price and delivery charges paid for the products ordered. Please see our Returns Policy for further details.

Ownership of rights

You acknowledge and agree that copyright, trademarks and all other intellectual property, in all content supplied as part of this website are owned by or licensed to Jaeger Retail Ltd.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of Jaeger Retail Ltd.

You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, display, modify, distribute, or re-post anything on this website for any purpose. The downloadable images within the Media Area of this website are for editorial purposes only and can only be used in connection with relevant subject matter to profile Jaeger Retail Ltd positively. All product, archive and campaign imagery remain the property of Jaeger Retail Ltd. Under no circumstances can these images be used for any personal or commercial purposes. Use of these images without consent is illegal. Permission for usage must be requested via our press team at press.office@jaeger.co.uk

While we will use reasonable endeavours to verify the accuracy of any information we place on this website, we make no warranties, whether express or implied in relation to its accuracy.

The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

Nothing in these terms & conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.


If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Privacy and Cookies
Please see our Privacy and Cookies Policy