CONTACT US

We’re always here to help. If you have a question or query, please don’t hesitate to contact us. We’re delighted to assist you at any stage of your browsing, shopping and ordering. We also love to hear any feedback or comments you have, so get in touch whenever.

 

By telephone:
0344 770 5838
Monday – Saturday 9.00am – 5.30pm
Sunday and selected Bank Holidays 11.00am - 5.00pm

Calls are charged at a national landline rate;
Calls from other service providers may differ and mobiles may differ.

By email:
For order enquiries: orders@jacquesvertgroup.com
For all other Customer Services related enquiries: customercare@jacquesvertgroup.com

By post:
Guest Services Department,
Jacques Vert Group,
Webber Pavilion,
Seaham Grange Industrial Estate,
Seaham,
County Durham,
SR7 0PZ


GUEST SERVICES OPENING HOURS over the festive period

We hope that this information is of benefit to you and assists you to successfully place orders with us. However should you have any further queries please feel free to contact a member of the Guest Services Team, using the contact details below.

- Please note that during busy and peak times it may take longer than usual to answer your call, however we will endeavour to answer all calls as quickly as possible.
- Please have your Order Number available for reference, when you call.

Day Date Opening Hours
Sunday 14 December 11.00am to 5.00pm
Monday 15 December 9.00am to 5.30pm
Tuesday 16 December 9.00am to 5.30pm
Wednesday 17 December 9.00am to 5.30pm
Thursday 18 December 9.00am to 5.30pm
Friday 19 December 9.00am to 5.30pm
Saturday 20 December 9.00am to 5.30pm
Sunday 21 December 11.00am to 5.00pm
Monday 22 December 9.00am to 5.30pm
Tuesday 23 December 9.00am to 5.30pm
Wednesday 24 December 9.00am to 5.30pm
Thursday 25 December CLOSED
Friday 26 December 11.00am to 5.00pm
Saturday 27 December 9.00am to 5.30pm
Saturday 28 December 9.00am to 5.30pm
Saturday 29 December 9.00am to 5.30pm
Saturday 30 December 9.00am to 5.30pm
Saturday 31 December 9.00am to 3.00pm
Saturday 1 January CLOSED
Saturday 2 January 9.00am to 7.00pm
Saturday 3 January 9.00am to 7.00pm
Normal Opening Hours Resume from Sunday 4th January 2015